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This week I am attending the Association of African American Museums annual meeting in Memphis, TN. It is one of my favorite conferences to attend. Great locations, wonderful activities, and interesting and practical presentations. Most important, though, great people. Like oral historians, museum professionals are engaging people who like to work with the public (for often very little remuneration).

On August 5, I presentented with the wonderful Faith Morris, Director of Marketing, National Civil Rights Museum on “Build It Right, They Will Come: Effective Social Media and Website Strategies.” Faith covered the highly successful work that the National Civil Rights Museum is doing with social media. I looked at current design practices for cultural heritage museums. I used the NCRM as an excellent example of focusing on contemporary design principles and user experience design.

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